Cookie & Privacy Policy
Last updated May 29, 2024
Introduction
The Apartment collects information about you when you actively provide details on TheApartment.dk, make a purchase, participate in a competition, subscribe to The Apartments newsletter, and engage in other activities related to The Apartments e-commerce business. We collect and store your name, email address, address, and other details to provide our services and facilitate purchases. Additionally, we collect and store your IP address and information about your website traffic. We use cookies and collect traffic information on the website.
Collection of Personal Information
Your personal information is collected in one or more of the following instances:
When you purchase items online at TheApartment.dk
When you subscribe to our newsletter
When you contact us via phone or email
By entering your information and subscribing to our newsletter, you consent to The Apartment collecting and processing your personal information to send you our newsletter. Only The Apartment receives and has access to your information. You may withdraw your consent at any time by contacting info@theapartment.dk.
Cookies
Use of Information
The information is used solely for the purposes submitted, such as completing a purchase on TheApartment.dk. Additionally, we use the information for statistics and to map trends to optimize website functionality.
Personal data is collected and used for the following purposes:
Processing orders in our webshop
Newsletter subscription
User account management
Participation in competitions
Sending marketing materials, including event invitations or voucher codes
Collecting and evaluating customer reviews
Overview of purchase history
Website traffic statistics and analysis
Other marketing activities
We would like to highlight that the use of your personal data for promoting marketing material will only occur if you have given your explicit consent unless the law permits us to contact you without your prior consent.
The Apartment records statistics on which areas of the site our users visit and their favourite products. This data does not contain personal information. The collected data is used to understand user behaviour on TheApartment.dk and to improve the website. We do not sell or disclose information about our users' website usage or purchase information to third parties.
Transfer to Other Data Controllers
Your personal information will not be disclosed to third parties without your permission. However, it may be necessary to disclose information to public authorities or the police under certain circumstances and in accordance with the law. For example, information may be disclosed to the police in cases of suspected credit card fraud.
Transfer to Other Data Processors
Information regarding the delivery of goods is passed to the shipping company used by TheApartment.dk. Similarly, your personal information is shared with The Apartment's associated companies that provide services on behalf of The Apartment, such as sending newsletters. Our partners only process personal data on behalf of The Apartment and in accordance with The Apartment's instructions.
Data Storage
The data we collect from you is stored within the European Economic Area (EEA) but may also be transferred to and processed in a country outside the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, The Apartment will use standard contractual clauses and the Privacy Shield as safeguards for countries without an adequate decision from the European Commission.
Your Rights
You have the right to request information about the personal data we hold about you at any time, with certain statutory exceptions. You also have the right to object to the collection and further processing of your personal data. Additionally, you have the right to rectify, delete, or block personal information in accordance with the rules. You also have the right to receive information about yourself that you have provided to us and to transfer this information to another data controller. You can contact The Apartment to receive your personal data via email: info@theapartment.dk.
Deletion of Personal Data
We delete your personal data when we no longer need to process it for fulfilling one or more of the purposes outlined in the "personal data" section. However, the data may be processed and stored in anonymised form. We do not store credit card information.
Withdrawal of Consent
You can withdraw any consent you have given us at any time. We will then delete your information unless we can continue processing it on another legal basis. Please contact us at info@theapartment.dk.
Modification and Deletion of Personal Data
If you wish to update, modify, or delete personal data we have registered about you, or if you want access to the personal data processed about you, please contact info@theapartment.dk.
You can also write to us at:
The Apartment
Overgaden Neden Vandet 33, Ground floor
1414 Copenhagen K
Denmark
CVR: 33642474
Complaints
If you wish to file a complaint about the processing of your personal data, please contact us via email, phone, or mail as indicated above.
You can also contact the Data Protection Authority: